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Adding second account to Quest 2

catlox
Honored Guest

I tried adding my brother's account to my Quest 2 so I could play games that he owns. After putting in all of the information and going through the setup events, the quest begins loading forever. After a headset restart I don't even get to see the choose account screen, just passthrough with the same loading icon. This has happened to me before but I didn't add a second account at the time, already had it. 

Is this a bug caused by a recent update or is my headset bugged, and either way, is there any way to fix it without resetting my headset? It's the original Oculus Quest 2 with only 64 GB in it.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Thank you for bringing that to our attention. We are sad to hear that you are having this issue. We do have some helpful articles you might want to take a look at that might help resolve your issue. Please check out the following links provided: 

 

If you are still having issues, please do not hesitate to reach back out for further assistance. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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MetaQuestSupport
Community Manager
Community Manager

Hello, @catlox! We haven't heard anything from you since our most recent conversation, and we hope that you are doing well. If you still need further assistance, please do not hesitate to reach back out to our support team. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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