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Address change

  • I just got an email saying that my oculus replacement is being shipped out, but it has the wrong mailing address on there? Is there any way I can change it before it arrives?
3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey user_732766418448119, totally understand your concern with the incorrect shipping address. We'll gladly rectify this but will need to do it through the proper channels so that those with the right tools can make these changes for you! Please reach back out to our Online Support Team with a new ticket so that they can provide the necessary service before the shipment goes out. 

How do I go about doing that 

We're happy to help point you in the right direction! You can reach our support team here. We look forward to hearing from you!