I installed at 06-04-2025 PTC v76 and after reboot the problems begin and the Quest 3 is no longer usable.
1. After login (Multiuser system) the Meta Horizon world tutorial opens. When i press the Meta button at the right controller i have only passthrough no menus.. i swith the th passthrough and start the tutorial then only the left controller is working. For login i used the right controller. ok restart..
2. Horizon tutorial start again same like in 1. I use the left button from the headset to restart i see the menu i want to restart but after 1 second the Quest switch off i do nothing
3. New restart.. Login.. i am in passthrough modus but i don't see menus only my room. i try to press the Meta button nothing or other buttons nothing. i only hear some accustic signals. I switch of passthrough (Tip 2 times at the right side off the headseat) Passthrough off and i see the menus.. It seems Quest 3 is working
4. My first thought there was some problems with the bounderies i tried to generate new boundaries in options. I see the triangles and the circle at the floor but no reaction after 5 minutes nothing to accept the new boundaries so like before restart
5. After i restart i login passthrough is active i see no menus i try to switch off passthrough nothing happens. I try to press the meta button i hear only signals but nothing happens. Same after 3 more restarts....
Sorry PTC is not a pre alpha testchannel why Meta can publish such a buggy piece of "shi..." software sorry for these hard words.
@swabian.2024 have you tried factory resetting the headset and only log on to one account to see if you still have the same issue. There are lots of multi account headsets that are having issues currently.
Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR GOOGLE PREMIUM ACCOUNT
I have the exact same missing UI issue on my accounts but it's worse on the secondary accounts. Restarting only sometimes fixes the issue.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
