09-13-2024 07:46 PM - last edited on 09-13-2024 07:48 PM by LordArceus
When you open a VR application, the resolution is locked at 1024x1024, which causes the overall resolution to be blurry and the font to be blurred
But it's normal in the home environment., I've updated and upgraded, Restart and other methods to exclude, The conclusion is that after the updateV69, the resolution of the VR application was locked in 1024x1024 for a moment., There's no way to change it., Please help me.
Solved! Go to Solution.
09-18-2024 10:36 AM
Hey Everyone!
It appears that this issue has indeed been fixed by the engineering team in record time!
If you are still experiencing this issue, please attempt a restart of the device and see if that resolves the issue for you, if not please reach out to Meta Quest Support here, and they will be able to provide some assistance.
Thank you all for bringing this issue up and submitting those bug reports, it has really helped!
See you in VR 👀
09-13-2024 08:19 PM
Hey @zhiweio19,
Thank you for bringing this to our attention! We see that you are having some issues with your VR resolution.
Can you please reach out to our DM's, so that we can look into the issue and try to fix it.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
09-14-2024 04:26 AM
@zhiweio19 I'm not sure if this applies to you or not. This is what I found with PCVR using Link and Air Link.
One thing that came to mind is to check your meta link pc app device graphics settings. A little while ago when my PC app updated it moved these graphics settings to standard defaults = 72Hz refresh rate with the res slider mid-way around 1.0x. This floored me at the time because everything looked pretty blurry compared to what I was used to. I reset them back to what I normally use = 80Hz with res slider full right (rtx4090) and all was well again. You may also want to check your ODT settings as well.
09-14-2024 04:33 AM
Thanks for the suggestion, I changed the resolution and pulled it 2 times, but it didn't work, I only appeared after the v69 update
09-14-2024 04:47 AM
@zhiweio19 wrote:
Thanks for the suggestion, I changed the resolution and pulled it 2 times, but it didn't work, I only appeared after the v69 update
My Q3 and meta link pc app are both on v69 (non-ptc) and everything looks fine with Link and Air Link. Not sure what's causing your issue. I guess you may need to contact meta support including your log file and see if they can help. Good luck mate and cheers.
09-15-2024 02:22 AM
I also started experiencing this bug since updating to v69.. When I launch ANY immersive app (even the shutdown menu by holding the power button), the screens flash to black for like 1.5-2 seconds and then the resolution drops until I exit the immersive app. The image quality becomes noticeably worse.
Factory resetting my headset helped only temporarily. Initially, I suspected that it's the Content Adaptive Brightness Control setting in Experimental settings that's breaking things, however after the second factory reset, I intentionally avoided any settings that could cause this, including not messing with the Experimental settings at all, but things still broke after a short while (not even sure when exactly).
Another thing I tried is clearing my Guardian settings, however that didn't help either.
09-15-2024 02:27 AM
Hello,
Thank you for bringing this issue to our attention.
We understand the situation and would be more than happy to help.
Please do not hesitate to contact us privately, our team will do its best to guide you towards the best solution.
Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Thank you!
09-15-2024 02:31 AM - edited 09-15-2024 02:57 PM
@ProudlyTM wrote:
I also started experiencing this bug since updating to v69.. When I launch ANY immersive app (even the shutdown menu by holding the power button), the screens flash to black for like 1.5-2 seconds and then the resolution drops until I exit the immersive app. The image quality becomes noticeably worse.
Factory resetting my headset helped only temporarily. Initially, I suspected that it's the Content Adaptive Brightness Control setting in Experimental settings that's breaking things, however after the second factory reset, I intentionally avoided any settings that could cause this, including not messing with the Experimental settings at all, but things still broke after a short while (not even sure when exactly).
Another thing I tried is clearing my Guardian settings, however that didn't help either.
Sorry mate, this is a user forum. If you need more help, you know what you need to to do, lol!
09-15-2024 02:38 AM
Yeah, I know. I dropped them a DM, but also wanted to add a +1 as another person who has this problem.
09-15-2024 03:00 PM
@ProudlyTM wrote:
Yeah, I know. I dropped them a DM, but also wanted to add a +1 as another person who has this problem.
Ya, just like Reddit kiddies that have 'exactly the same problem'. Good luck resolving this mate and cheers.
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