After updating v69, The problem of low resolution of VR applications

[zhiweio19]

   When you open a VR application, the resolution is locked at 1024x1024, which causes the overall resolution to be blurry and the font to be blurred

   But it's normal in the home environment., I've updated and upgraded, Restart and other methods to exclude, The conclusion is that after the updateV69, the resolution of the VR application was locked in 1024x1024 for a moment., There's no way to change it., Please help me.

[user.764669]

If there are minor updates in the system,it will automatically update during the shutdown process,which is automatic and imperceptible

[ProudlyTM]

It seems to be fixed for me too! I turned on my Quest 3 and after like 2-3 minutes, turned it off and it started updating for a few seconds. Then I turned it on again and the bug was gone! Credits to the developers for the quick fix!

[Eire_Max · Accepted solution]

Hey Everyone!

It appears that this issue has indeed been fixed by the engineering team in record time!

If you are still experiencing this issue, please attempt a restart of the device and see if that resolves the issue for you, if not please reach out to Meta Quest Support here, and they will be able to provide some assistance.

Thank you all for bringing this issue up and submitting those bug reports, it has really helped!

See you in VR 👀

[Juanma01x]

you was right its fixed , thanks to the enginering team for doing the fix quickly

[Parasiet]

Can confirm it's fixed for me too. I restarted first and the issue was still there, then a full shutdown and startup (did not see any update icon or the like though) and now the issue is gone.

[Rotiaranie]

Hi

Have you found a solution for that? My Quest 3 is blurry after the V69 update and I have tried everything, even factory reset and it is still blurry/low resolution

Thanks

[Juanma01x]

Should be fixed ,

[Rotiaranie]

In my case the problems is till there, kinda low resolution and blurry image, do not know what to do other than wait until next update I guess

[MetaQuestSupport]

Hey there, @Rotiaranie 

We understand you are having an issue with low resolution on your device.

Can you send us a private message so we can investigate this issue further with you?

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hi there, @Rotiaranie 

Just following up to see if you still require any assistance.

We can confirm that our engineering team has released a hot fix for this issue. If you power off your headset this should install automatically!