3 weeks ago
- last edited
3 weeks ago
by LordArceus
When you open a VR application, the resolution is locked at 1024x1024, which causes the overall resolution to be blurry and the font to be blurred
But it's normal in the home environment., I've updated and upgraded, Restart and other methods to exclude, The conclusion is that after the updateV69, the resolution of the VR application was locked in 1024x1024 for a moment., There's no way to change it., Please help me.
It appears that this issue has indeed been fixed by the engineering team in record time!
If you are still experiencing this issue, please attempt a restart of the device and see if that resolves the issue for you, if not please reach out to Meta Quest Support here, and they will be able to provide some assistance.
Thank you all for bringing this issue up and submitting those bug reports, it has really helped!
Thank you for bringing this to our attention! We see that you are having some issues with your VR resolution.
Can you please reach out to our DM's, so that we can look into the issue and try to fix it.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
@zhiweio19 I'm not sure if this applies to you or not. This is what I found with PCVR using Link and Air Link.
One thing that came to mind is to check your meta link pc app device graphics settings. A little while ago when my PC app updated it moved these graphics settings to standard defaults = 72Hz refresh rate with the res slider mid-way around 1.0x. This floored me at the time because everything looked pretty blurry compared to what I was used to. I reset them back to what I normally use = 80Hz with res slider full right (rtx4090) and all was well again. You may also want to check your ODT settings as well.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Thanks for the suggestion, I changed the resolution and pulled it 2 times, but it didn't work, I only appeared after the v69 update
My Q3 and meta link pc app are both on v69 (non-ptc) and everything looks fine with Link and Air Link. Not sure what's causing your issue. I guess you may need to contact meta support including your log file and see if they can help. Good luck mate and cheers.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
I also started experiencing this bug since updating to v69.. When I launch ANY immersive app (even the shutdown menu by holding the power button), the screens flash to black for like 1.5-2 seconds and then the resolution drops until I exit the immersive app. The image quality becomes noticeably worse.
Factory resetting my headset helped only temporarily. Initially, I suspected that it's the Content Adaptive Brightness Control setting in Experimental settings that's breaking things, however after the second factory reset, I intentionally avoided any settings that could cause this, including not messing with the Experimental settings at all, but things still broke after a short while (not even sure when exactly).
Another thing I tried is clearing my Guardian settings, however that didn't help either.
I also started experiencing this bug since updating to v69.. When I launch ANY immersive app (even the shutdown menu by holding the power button), the screens flash to black for like 1.5-2 seconds and then the resolution drops until I exit the immersive app. The image quality becomes noticeably worse.
Factory resetting my headset helped only temporarily. Initially, I suspected that it's the Content Adaptive Brightness Control setting in Experimental settings that's breaking things, however after the second factory reset, I intentionally avoided any settings that could cause this, including not messing with the Experimental settings at all, but things still broke after a short while (not even sure when exactly).
Another thing I tried is clearing my Guardian settings, however that didn't help either.
Sorry mate, this is a user forum. If you need more help, you know what you need to to do, lol!
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Yeah, I know. I dropped them a DM, but also wanted to add a +1 as another person who has this problem.
Ya, just like Reddit kiddies that have 'exactly the same problem'. Good luck resolving this mate and cheers.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
