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Age problem

yg_reefa
Honored Guest

Meta is saying I’m not 18+. I’ve tried joining a couple of friends in horizon and I keep get a message saying unable to join or your not 18+ when I’m well over 18. 31 to be exact. I’ve been on the oculus for bout 3yrs now and never had any problems until now. Can someone please help. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @yg_reefa! Thank you for bringing that to our attention! We know how important it is to be able to join your adult friends in VR. We will be more than happy to assist you with this. Since we need to gather personal information, we'd like to invite you to PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to your reply! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @yg_reefa! We noticed that we have not received a private message from you yet regarding the current issue you are having with playing with friends in Horizon World. If you are still in need of assistance, please do not hesitate to send us a private message so that we can get you back into the gaming world with your friends. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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