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Age verification not working

arjan_1980
Honored Guest

I received an email that i need to verify me account, i have tried to upload me driving license and my passport and both get rejected, there is no explanation why and they are high res pictures with a clear date of birth visible and the rest as well. 

If this does not get fixed i will bring the device back under warranty because i can't use it anymore. Software failure is also part of warranty. 

 

Please offer a solution.

 

 

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