07-29-2023 08:32 AM
My Air Link stopped working a few days ago. When I click on Air Link my PC is in the list but when I press Launch nothing happens. Also when I click on Devices in the Oculus App and try to add my Quest, nothing happens either. I have reinstalled the Oculus app on my PC several times, restarted my router and reset the Oculus to factory settings. But it still doesn't work.
I would appreciate any help.
07-30-2023 04:33 PM
I have the same issue i reinstalled the oculus pc software and factory reset my headset. Now it seems i can't even connect the headset to the oculus pc app. I have also tried to turn off the firewall, change the router channel setting etc. Im running the most recent win11 update and all my drivers are also updated.
btw air link was working before while on the same v56 update and the same win11 release so i really don't understand.
07-30-2023 04:58 PM
Same here
it worked few hours ago but suddenly its not conneting to pc
so i reset my quest 2 and reinstalled oculus app on pc
its still not working 😞
08-01-2023 11:41 AM
Hiya @johns139, we were just skippin' on by and noticed you're having' some issues with Air Link. We know PCVR can be finicky, and we understand how important it is to have access to the wonderful world of PCVR with Air Link. We would love to assist you on this matter all that we can!
So that we can get a better understanding of the issue, can you please review the following:
We hope to hear from you soon!
08-02-2023 11:52 AM
Hiya hiya! We're just moseying on over to see if you were able to test out the controllers. We hope to hear back from you soon.