I have been using Air Link ever since it became available in Beta, and I was using the Link Cable before that. I last used Air Link perhaps a week ago, but today it doesn't work. There have not been any changes to my PC that I'm aware of.
When I open Quick Settings, and select Air Link, it lists my PC, but says Not Connected. If I select the PC, it displays the Pair button (even though it was previously paired). When I click on Pair, the button is greyed out, but nothing happens. No code appears on my PC.
I have tried the following:
1) Tried using the Link cable, and it works.
2) Rebooted both the PC & Quest 2 headset.
3) Updated the software on the Quest 2 headset.
4) Re-installed the Oculus app on my PC.
5) Verified that the Quest 2 headset is connected to my 5 GHz private network.
Finally found the solution. After many messages back & forth with Meta Quest Support, one of the reps suggested that the problem might be with my internet provider. That got me thinking that perhaps the headset wasn't getting connected to the internet (although I don't understand why it needs to, since I'm merely trying to Link it with the PC in order to play a game on the PC hard drive).
So I looked at the "Notifications" section in my BitWarden Firewall, and saw that OVRServer_x64.exe had been blocked "due to customer requests". I don't know who had requested it, nor why, but I manually added an Exception to the Rules, and that solved the problem! When I went to the Air Link settings, and clicked on Pair, the Link Code appeared in my headset and in the Oculus app on my PC, and Air Link works again!
Hey @vacationlover! We're so glad to see you're able to connect your headset to your PC again. Thanks for replying with your solution, we hope this is able to help other users as well. Happy gaming!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I am having this same problem and have tried all of the suggested fixes I could find, including letting the ovr software through the firewall, but it still is eternally on "searching for PC".
Hey there, @jcellswo! We hate to see that you are having trouble with your Air Link on your Quest 2. We know how having to deal with this can take you away from the PC VR experience, and we're happy to look into this issue with you!
Could you please specify what troubleshooting you have done so we can see if there is anything we can try to do? Have you also checked to make sure that your computer meets the minimum requirements to run Air Link? To learn more about the requirements, please follow this link.
Once we have more information, we will be able to better assist you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I have made my network private, made sure headset and PC are connected to the same WIFI network, allowed all oculus/ovr processes through the firewall, checked to make sure my PC meets minimum requirements, my WIFI network is 5G, Oculus Link with cable works fine. Windows and all drivers appear to be up-to-date.
Thank you for letting us know, @jcellswo! We will need to look into this issue further through our support page. Once there, we will have more tools available to better assist you with this issue!
After clicking on the link, please follow these steps:
Click on the Meta Quest 2 icon.
Then choose the "Accessory" option.
Next, click where it says "Oculus Link," followed by "Air Link."
Then select the blue option that says "This does not solve my issue."
After that, you will be able to send an email to our support team. We advise that you also add your computer's logs so our team can know how best to assist you.
We look forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @jcellswo! We appreciate you reaching out to our support team about your Air Link. Not to worry, our team will be reaching back out to you as soon as they are able to!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
[xrstreaming_v2] XrspSocketTransport accept failed for TCP retransmit storm workaround: A blocking operation was interrupted by a call to WSACancelBlockingCall. (10004)
[PluginManager] Failed to load HeadsetPlugin: EmulationPluginAddition; got error code: -1010
{!ERROR!} [xrstreaming_v2] socket_wr_fd was closed, aborting
[Kernel:Error] OVR Error: [Service_2024-05-31_22.16.04.txt]{!ERROR!} [xrstreaming_v2] QOSRemoveSocketFromFlow(handle=0x0000000000000b2c, socket=4372, flow=571): An operation was attempted on something that is not a socket. (10038)
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