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Air Link is HORRIBLE

Zephlar
Explorer

Can someone explain to me why Air Link is so bad? I've had my Quest 2 for going on 2 years, and I just used Air Link for the first time. I was blown away by how AWFUL it was. 

I've always used Virtual Desktop or Quest Link with a link cable, which works just fine. VD is smooth as butter and even though the link cable has to be unplugged and plugged back in 3 times every time I use it (literally it takes 3 attempts EVERY. SINGLE. TIME. to connect to the META app with link cable) it still runs very smooth.

I just happen to find myself in a situation for the first time where I wanted to use Airlink, and it the latency delay was so abysmal I couldn't even use it.

This is on a VERY fast 5G connection. As I mentioned, Virtual Desktop works flawlessly so there is NO reason Airlink shouldn't work just the same.

 

So what's the deal? What makes Air Link so abysmal in comparison? 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi Zephlar! Thank you for bringing this to our attention! We know how important it is for your Air Link to also have fast response times and we'd love to assit you with this! So that we can troubleshoot correctly, we need to first ask a few questions:

 

  1. Is the PV connected directly to the router and not Wi-Fi?
  2. Is the router in the same room as the headset?
  3. Are you using a VPN?
  4. Has it happened more than once?
  5. Have you already attempted any troubleshooting steps?

We look forward to hearing back from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there @Zephlar! Just wanted to check in to see if you saw our last message? Let us know if there is anything we can do for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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