06-18-202409:52 AM - last edited on 06-19-202411:08 AM by TheLegend27
I have had a Meta Quest 2 since 2022. In that time, I have had SO. MANY. problems with Air Link. All of them can be resolved by a simple restart of both devices, or sometimes a firmware or software update. Sometimes a PC driver. But now, nothing works. I have tried everything. I've enabled it in my firewall, I've deleted everything in my PC that has the word "Oculus" on it, I've power cycled everything, I've un and reinstalled apps, I've factory reset my headset, I've shut down Oculus drivers and reactivated them, and yet, still NOTHING. I am getting extremely fed up and am honestly wondering why I wasted money on this product when over half the time I have owned it, I've been fighting just to get it to do its job. This is so **bleep** frustrating and if anyone has any solutions before I throw this headset into a wall I would really appreciate it. At this point I am never buying a meta product again. They are made to never work and always fail in some way. $400 brand new is an absurd price for a product that fails constantly.
Hey there, @Fuzeboxx. Thank you for providing your experience with Quest link. It is our goal to provide as many options as possible for users to enjoy VR. For this situation, are you getting any specific error messages when trying to start your air link? We're looking forward to hearing back from you!
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Hi, no there is no error message. My PC doesn’t acknowledge that my VR is even on, and the VR says my computer is offline when I try to select it. But, when I close the meta app on my PC, the option to select my PC on airlink goes offline. Hope this helps
We understand this is not the experience you are wanting with Meta Quest 2. For us to be able to get more into depth with this issue, please ensure that if there is any Steam VR issue, we highly suggest contacting Steam VR Support. To continue with some troubleshooting steps, we recommend:
Have the PC connected to Router/Access Point via Ethernet cable and not Wi-Fi
Headset should be connected to Wi-Fi via 5GHz band (AC or AX)
Router in the same room as the headset or in line-of-sight, and at least 1m (3.3ft) off the ground
Non-mesh network configuration
We hope to hear back from you soon!
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By using "Steam Link" you don't have to connect the Quest with Air Link first... it's an alternative to Air Link. And you can open Oculus apps from your Steam VR... you have to add the games as a "non-steam" game to your steam library.
You don't have to try if you don't like.....but maybe it's worth🙂
Hello again @Fuzeboxx! We just wanted to circle back around to see if you needed any additional assistance. If so, you can reach out at any time. You can also take @Choleni up on their advice, as this information may solve the issue entirely.
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