cancel
Showing results for 
Search instead for 
Did you mean: 

Air Link

Lucksas
Protege

Whenever I open the air link tab inside my headset it opens a window saying “Air link connection lost. Check the network connection on your PC and headset, then try again.” I don’t even connect to a device and it constantly shows up, this only started happening on August 1st but was fine before. I’ve already tried restarting devices, closing oculus app with task manager and even factory resetting the headset itself. Nothing I do works. For a couple days before this issue occurred I wasn’t able to launch games like Roblox in VR, it’d just put me in normally.

48 REPLIES 48

It was an update on the PC App as you can see in the image attached.

Lucksas_0-1659657263989.png

 

you have download the beta of .43 right ?


@6priain wrote:

you have download the beta of .43 right ?


Ya, op must have because I have not seen a new v42 non-beta yet.  I'll give it a try and see if it's any better and report back soon.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

now its not the v43 in beta ?


@6priain wrote:

now its not the v43 in beta ?



Only v43 in beta (Oculus desktop pc app).  I just tried it out (still v42 Quest) and it does seem a little better.  It allowed me to go back to 200mbps dynamic without too much latency/stuttering.  Still not perfect, or better than v40/41 though imho.

 

Edit;  ptc v43 desktop app ended up with lots of stuttering especially with SteamVR so I needed to roll back to v42.  I now seem to need to use 80mbps dynamic to get the best/smoothest results.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers

I still can't use the airlink ... rip

Hi there! We would love to assist you with this. So we can look further into your Air Link issue, we'd like you to reach out to our support team here so that we can assist. 

 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yeah problem arose again for me, still no clue on how to fix it.

it's very sad even the assistance does not know for the moment...

LordDamien
Explorer

When I connect to Pc via Air link, it stays on for a litle while, then crashes saying that I lost connection, but my Internett is solid. Worked before the patches. I'm on a win 11.

Get Help
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset
Tips and Tricks: Help with Pairing your Meta Quest
Trouble With Facebook/Instagram Accounts?