Hello Brandstorp. Thanks for contacting us. We understand that you're having issue with Air link. We'd love to look further into this for you. We're going to ask you a few question to get a better understand ding of what's going on:
Please try restarting your headset and router. If the issue persist please submit a support ticket with your computer logs at our support site, so that our specialist can take a further look into this.
We look forward to hearing from you. We're always here to help!