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Air link issues, after years of goodness

Ptown-regis
Explorer

Hello support team,

within the last 3 weeks or so, my quest2 will no longer see my Windows 10 PC.   I have 'repaired' the PC Quest software, thereby forcing a software update, rebooted q2 and pc multiple times, nothing.  On Quest,says software is up to date.  I can link via USB.   Can you give my things to try?   This has not been a problem until now.

 

thanks

Ptown-Regis

3 REPLIES 3

TomCgcmfc
MVP
MVP

Try going into your meta link pc app beta tab and select the beta option.  This will restart the app and probably will give you a banner option to update drivers.  Don’t need to be enrolled in your Quest headset beta btw.  I recently got a non ptc v74 on my Q3 and found I needed to do this.  Worth trying and easy to roll back if necessary.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers

Ptown-regis
Explorer

Tried that to no avail.   Prior I did a sftwr repair which loaded latest version..    Are you aware of how to force load older release windows drivers? 

 

thx

Ptown

You may be best to contact meta support and include your log files (google how to do this).  Sorry I can’t be of more help.

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
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