after the last update I can't run games and occulus app using AirLink.
When i run AirLink on Quest 2, dots will appear. After 3 seconds stuck only on black screen. I can click on menu, and can end AirLink, so i think this mean, thaht app is not freezed.
Oculus Quest 2:
- last software updates installed
- connected to 5Ghz WiFi
- showing green icon, that say
Oculus PC app:
- last updatetd version
- showing devices (Quest 2) with green icon
Tryed all things:
- reinstall PC Oculus app
- Quest 2 reset to factory settings
- update Windows and AMD Radeon drivers
We hope that besides these troublesome troubles you're having, that you are having the most awesome day and are doing so in the best of health! Now lets un-trouble your situation and get you going!
Firstly, we'd like to take the time and thank you for the troubleshooting steps you've attempted thus far! For us to better look into the natter, we'll have to go over some sensitive internal information. So let's get you in touch with one of our awesome support agents, while you also provide them with some LOG information.
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Once you've gather all that data, you simply submit a support ticket here: https://metaque.st/Support. We'll get you back in peak VR condition in no time flat!