I am having trouble with Airlink searching and finding my PC that is connected to the same network, however the PC is connected via an ethernet cable vs over Wifi. Is there anyway to make this work without having to buy and ethernet adapter to connect my PC via wifi?
Thank you for getting in touch with Meta Quest Support.
We appreciate connection issues are frustrating, so in order to try to figure out what's happened, can you confirm if you have got AirLink to work before?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
At my last house I was able to have the Airlink discover my PC with an ethernet Ethernet connection. However, I have typically always used a cable for a connection due to lag and stuttering.
We're going to try some troubleshooting tips to see if this can help you out.
First, we recommend that you try restarting your PC and your router, and also try hard-rebooting your headset to see if this helps. To hard-reboot your headset, hold down the power button and volume down button for 30 seconds until you hear the boot-up sound.
We also recommend trying to use another connection if possible, such as a hotspot with your phone to determine that the issue is down to connection, and not the headset itself.
Please let us know how you get on!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
after restarting my PC several times and doing a software update I was able to get it working again. Thanks
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