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Airlink never connects...Link with correct cable doesn't connect now...PC app stuck in Log In loop

doc34
Honored Guest

Airlink never connects...Link with correct USB cable (satisfies the 3 GB transfer speed) doesn't connect...PC app stuck in log in loop.  While trying to fix my issue I followed advice to log out of my Meta Account and log back in on PC.  Now I am in "Continue to your Browser" loop... ugh.  Not a programmer and I do not want to copy all my files, then delete all my files, and paste in folder.  It was working well enough before so my problem has been since the latest Updates.  I run Windows 10 Pro with an AMD Ryzen 9 chipset with 64GB of RAM.  My PC can handle it.  I have tried to do the Link with cable for a Meta Quest 2 and 3S.

3 Issues...

1)Airlink

2)Link with Cable

3)log in for Meta Quest Link app

 

 

1 REPLY 1

TomCgcmfc
MVP
MVP

What’s your gpu?  Assuming it meets spec then I’ve always found it best to download the meta link pc app from the meta support website (google to find this) and then select setup and the tell it you want to run a Repair.  This reinstall’s the app.  It may then tell you to update oculus drivers.  Agree to that and let it update those then restart the app.  This often fixes corrupt files.  You may also want your go through settings up Link and Air Link.

Otherwise I suggest you contact meta support including your log files and see if they can identify what’s causing your issues.  Good luck mate and cheers:

i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with Etsy lens mod and Index Controllers
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