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Airlink suddenly stuck searching for PC

Honored Guest

Until recently my airlink has worked pretty flawlessly but since around a week ago, airlink has been struggling to connect to my pc. 

On quest 2, when I open the airlink menu, it will just say seaching for pc. Sometimes, after a few minutes, the quest and pc will pair and I can use airlink without issue. 


Below are some steps I've taken when troubleshooting:

-Restart both pc and quest 2

-restart oculus service on pc app

-switch to cable link on quest 2, restart quest 2, then switch back to air link

-remove device on oculus pc app, then try to re-sync

-factory reset on quest 2 (works for 1 session then issue reoccurs)


PC Specs:

Rtx 2060

Ryzen 1600x

16gb ddr4 ram


The pc is connected to my router via ethernet, and the quest 2 is the only device on the 5G wireless network band from my router. 



Community Manager
Community Manager

Hi @Stuchoo! We'd love to look into this with you so Air Link can run properly again. Please gather logs following THESE instructions then drop the resulting file in a support ticket HERE. Thanks and we hope to hear from you soon!

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