09-23-202406:12 PM - last edited on 09-24-202406:59 AM by Eire_Max
I just got v69 on my Quest 3 and promptly started having an issue where all of the UI elements would disappear visually until I moved my right controller. The elements are still there, as moving my left controller still produces haptics when the invisible laser rolls over a back button or search field. I usually use Passthrough Home, but it happens in immersive home environments as well; when it happens there, *EVERYTHING* goes black until I move my right controller. The immersive environment itself disappears, lol.
This is not a 100% repro, but it happens most often when I roll over a UI element that has hover effects on it: highlighting, haptics, etc. When I roll over quickly, upon exiting the hitbox, the UI elements disappear. When I move my right controller again, they come back. I suspect it needs to be the right controller because that's the controller that rolled over the element and caused the issue, not because it's arbitrarily the right controller all the time.
In addition to being when I roll over an interactive element, it also seems most common when the area the pointer goes into was just recently loaded. For example, I have two browser windows open and the library window in the middle. I switch to another browser window in the middle, and move my controller from the rightmost window to the center one, moving over interactable elements on the way. It's hard to tell if it happens when I hit an element in the new window or when it's exiting the old window, as it happens very quickly.
I only seem to have it when in pass through, I turned on some features like Meta AI (always listens so I can just say hey meta) and ask it to do a lot of the basic tasks I would otherwise need done and I also turned off hand tracking.
honestly I bought this direct through Meta / Facebook as a pre order but can’t for the life of me figure out how I did that or who to contact for a refund.. my Facebook has no ‘orders’ page so I have no idea how I actually purchased it. Probably my most irresponsible large purchase in a long time.
overall the headset is really good though, that’s the only issue I’ve come across and it almost never happens with hand tracking turned off.
try it saying “Hey Meta, turn off Hand Tracking” or double tap the Meta button and say it if you don’t have the Hey Meta listening turned on in your settings. Hand tracking is too finicky even when it does work..
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