Hola. Tengo un visor de realidad virtual Oculus Quest 2, pero cuando lo conecto a mi PC no me sale en éste un Explorador de archivos con una unidad llamada "Almacenamiento compartido" para poder acceder al sistema de almacenamiento de mis Oculus Quest 2. ¿Alguien sabe cómo solucionar el problema? Muchas gracias.
Hello. I have an Oculus Quest 2 virtual reality headset, but when I connect it to my PC I don't get a File Explorer with a drive called "Shared Storage" to access the storage system of my Oculus Quest 2. Does anyone know how to solve the problem? Thank you so much.
Hey there, @lordblitter! We couldn't help but notice that you are reaching out because you are experiencing issues with accessing specific files after connecting your Quest 2 to your PC. We get how inconvenient something like that can be and how it can really affect your overall experience, so we'd love to help you get this issue sorted out as quickly as possible! Just to gain a little further clarity on our end, can you describe in full detail what you are wanting to do that way we can ensure that we are providing you with the best troubleshooting steps to help resolve your issue. We look forward to hearing back from you and continuing to work together in order to get this issue resolved!
Heyyy @lordblitter! We just wanted to follow-up with you to see if you were still needing assistance with the issues that you were experiencing when trying to access specific files. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help!
Sí, sigo necesitando ayuda porque el problema sigue sin resolverse. Yo enciendo mis Oculus Quest 2 y el visor me sigue sin preguntar si deseo permitir al acceso a los archivos del ordenador, así que no puedo acceder a los mismos.
Yes, I still need help because the problem remains unresolved. I turn on my Oculus Quest 2 and the headset still doesn't ask me if I want to allow access to the files on the computer, so I can't access them.
Thank you for letting us know @lordblitter . For clarification would you happen to be following this process linked, here. We want to do our best to diagnose the problem so that we can continue to help you.
Hey there, @lordblitter! We're checking in to make sure you were able to access specific files after connecting your Quest 2 or if you've run into any further trouble with that. We certainly know the importance of having a full VR experience, and we want to make sure everything went smoothly for you. Please don't hesitate to reach back out, as we'd love to help!