I just got my Quest 2 yesterday and it's amazing. However when I put it on today I noticed that the ambient sound in the virtual home environment (I don't know what to call it, it's where you start, in a snowy cabin or a desert hut etc). I am pretty sure there was sound yesterday (sound of the wind and waves). Am I mistaken? How do I get it back? All the other sounds (clicks, beeps and sound in other apps) seems to be working fine.
same thing happened with mine, tho i got mine like 6 hours ago. i have one more problem which is not being able to see all the virtual environments, i downloaded a few when i got the headset then after a few hours of playing i went back to the settings to change it and i couldnt find the rest that i didnt download. 😞
For my part, I have been adding and deleting a ton of SidequestVR & Itch games as well as testing out what media files will and won't work.
So yesterday there was no ambiance in the home, but after shutting down the system last night and turning it back on this morning all is well again. I guess it just needed a nap! 😂
Hi!! This is super late so I’m sure you’ve already solved the issue by now, but I was having the same problem and wanted to share what I did to fix it since I found this thread while I was struggling and also wanted answers! It was very simple, I just restarted my Quest 2 headset by pressing and holding the power button for 3 seconds and selecting “restart”, then re-entered my home environment and my ambient sound was back! Hope this helps someone! 🙂
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
