Hey you. We are glad to hear back from you! Yes indeed, refunds are typically processed immediately by Meta. The funds are sent, by Meta, to your financial institution before it arrives in your bank/PayPal account. The time it takes to return the funds to you will vary; it depends on the payment method and financial institution, but is usually 3-5 business days. If its been more then 5 days, we suggest you check in with your financial institution regarding your refund. I hope that answered your question! If you have any additional questions or concerns, we're here to help anytime!
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Same thing happened to me with the preorder is ghosts of tabor and I didn’t get my money back. I’m really annoyed about this did you ever get the game or money back?
Hey there, @Kaeden53lee! We just wanted to let you know that we've received your PM and we'll be more than happy to continue assisting you there. Thank you!
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Greetings @OwO.the.cat! Thank you for sending us a PM. We will continue to provide assistance through that channel. Looking forward to speaking with you shortly!
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I tried the links and need to open a ticket yet it won't let me?
I bought this with a gift card, I share the apps through the meta quest 2 and when I look at my kids profiles it shows "pending purchase" even though it has been purchased and allowed for the kids accounts?
Hey there, @Metadad610. We definitely want to make sure you and your family are all set to continue enjoying Among Us VR, so we'd love to take a further look into this concern!
So that we're able to look into your family's accounts, please send us a PM. To do so, either select our name to get to our profile page, or click here while signed in to the community. We hope to hear from you soon!
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Hey there, @Metadad610. We just wanted to swing by to see if your family was still having any issues being able to complete game purchases for your younger users. If so, do let us know. We'd love to continue working with you to make sure you're all set!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! I would recommend getting connected with them through a PM! They would be more than happy to look into this for you! Just click their name and make sure your signed in. Then click "Send a Message"
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