Sorry I don’t go on this website very much ok so yes it has been dropped some times, it happens in basically all the apps, I have gone inside the controller to try to clean dust from it
We hate to hear you're still dealing with controller drift, it can definitely be annoying! Reach out to our awesome support team here so we can look into your options and get you back in the game.
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Sorry to bother you again but it let me buy amoung us vr then I thought it wasn’t my card so I refunded it then I looked and it was my card so is their any way I could stop the refund or do I still have to wait, again I sorry to bother you
No worries at all! To answer your question, once a refund has been requested there is no way to cancel it. We recommend waiting for the refund to fully process before attempting to purchase the game again, as it may confuse our system and we would hate for you to be charged twice! For more information, check out our refund policy here: https://ocul.us/RefundsandReturns
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It seems that the drift is gone thank you so now I gotta wait for the amoung us refund to accept or decline and everything should be good again thank you for the support
So the refund got approved so I went the buy the among us game and it said it was declined then I searched it up and saw it could take up to 2 weeks for the money to go back to the account I just wanted to check if this was true?
Hey there Yeeterkid12. It typically takes us no more than 5 business days to review, verify, and process refund requests. It may take longer for your statement to reflect the credit. If a refund request is granted, we will credit you through your original payment method(s). If you have any questions or concerns, please don't hesitate to reach out to us anytime. We are happy to help!
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