So I recently bought an Oculus Ready Anker charging dock, yesterday I left the controllers charging with their new batteries overnight, this morning the dock said they where charged, but the controllers will only turn on with non-rechargeable batteries. I checked the voltage, and its as it should be. If you have any possible answers, please tell me because if the batteries don't work, I must return the dock now.
Hey there, @elpepeyoamo! We appreciate you reaching out to us and providing those details about the matter! For the controllers, gamers will need to use the rechargeable batteries provided along with the battery doors. The battery doors include special magnets to allow charging on the dock. The Anker Dock battery status for the controllers will turn green once the battery is charged at 90%. To best assist you with this issue, we would advise to head over to https://www.anker.com/contact as they can provide you more support. If there's anything else you would like assistance with, feel free to reach back out! Best of luck!
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