I am also having problems connecting to the Meta Quest Developer Hub, and if I manage to connect, installing an apk file shows as a success but then the app is nowhere to be found.
The connection to the headset on the app is spotty, I can open up device settings sometimes, and sometimes I can't or I have to manually pair the iPhone to the Quest which seems to help.
I have tried so far:
Factory resets
Changing the horizon meta app to another device
Logging out of horizon meta app
Deleting all traces of the Quest 2 from meta app
Using other user profiles (fixes the app library issue but its not a real solution as I need my main user)
Hard resets
Downloading apps through the headset and the app and launching them
Made sure they are on the same network and band
This is really frustrating please help me or connect me to someone knowledgeable. The agents don't know what to do and cut my chat sessions and I have to start over and over again with another agent. Same through email after troubleshooting with someone, someone else comes in and asks about my account details again to start over.
Beyond frustrating.... I need this for my work everyday.
Same here. If I made my son as the device owner and mine is the 2nd account, I don't have this issue. I can't do rhis workaround since I won't be able to share the games I purchased since our Quest 2.
Installed bunch of free games from Quest Store(VR) and Phone App from new and existing games. No pop-up appeared. Turned off VR overnight not finishing all the download. Woke up turned on still the same. Decided to play Thrill of the Fight then accidentally I went to home screen without quitting the game. A pop-up appeared asking should I download the games queued. And decided to choose all. Then I saw the App Library lit to my surprise and was able to click everything! Yeah!
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