08-29-2024 01:28 PM
Hello,
When I recently checked my referral status, I noticed that the app referral section is no longer visible. Currently, I can only see the device referral section.
This is concerning because I had accumulated a significant amount of unclaimed credits. These credits were pending because I had reached my credit limit for the current year.
Given that the app referral section is now missing, I'm unsure how to proceed with claiming these accumulated credits. Could you please advise me on the process to access and claim these pending credits?
Thank you,
08-29-2024 01:54 PM
Hi Lightonall,
We love that you are enjoying Meta Quest enough to refer so many of your friends. We'd like to look into this for you.
Could you please send us a PM so that we can investigate further?
To do so, simply click on our name to access our profile page or click on the provided link. Once there, select 'Send a message' to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.
Meta Quest Support
10-30-2024 05:33 AM
Im in the same situation. I hope i can claim my credits at the end of the year somehow.
10-30-2024 07:38 AM
Hey there @dafaithz! Welcome to the Meta Store Support. We would love to give you more information on the state of your store credit, but to do so we would advise you to drop us a direct message. We are here to provide you with the proper assistance.
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