cancel
Showing results for 
Search instead for 
Did you mean: 

App Sharing - Returned Faulty Quest 2

andyk.284228
Level 2

I have returned a faulty Quest 2 which apparently had app Sharing switched on after a factory reset.

I now cannot turn on app sharing on the replacement as I need to turn it off on the returned unit, not possible.

Any way round this issue.

 

Thanks 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello, @andyk.284228 We appreciate you bringing your problem to our attention. We want to make every effort to make this right for you. We would like to invite you to a conversation through private message, as the information we need is sensitive in nature. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.