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App Sharing

Jackc0412
Honored Guest

Hey im not sure if anyone else has had this issue so let’s see. I am about to buy a new quest 3 and give my quest 2 away to my friend who loves playing on it. When we were creating his account on my vr it would download certain games but others no and some of the ones they wont even let him play. I went back to my main account and now it wont even let me play my games. Now I am very bummed. Please help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Jackc0412. We really want to turn things around for you and your friend so that you both can have a better experience with your headset. Can you let us know if you've considered the following items below as steps to help resolve the issue? 

 

  • Have you tried logging out of your headset and the Meta Quest mobile app and logging back in?
  • Have you tried to uninstall and reinstall the Meta Quest mobile app?
  • Have you tried to reset both devices?
  • Have you considered checking for software updates for both devices?

 

Let us know if these options provide you with a solution to the problem. If not, please don't hesitate to reach back out for further assistance. We're eager to help you, and we are looking forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello @Jackc0412. We're just checking back in with you to see if there's any updates on the issue you're experiencing. We're here and open to assist you if you have any further questions as well. Hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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