cancel
Showing results for 
Search instead for 
Did you mean: 

App for Anonymous caller only??

Chreld
Honored Guest

Hello,

 

I have a new computer to install the meta quest app on. So I started there. Well, like usually it's a complete pain the the butt to get to login to the app. I have three headsets and three accounts. I am the parent of all three. Anyways the issue is:

1. Login in failed

2. Forgot password option clicked and was giving a place to reset and then that gave a address to copy- not a hyperlink!!!!

3. New site I enter email, then received a code and used an authenticator. 

4. Now I can choose between the profiles that I am in control of. I choose the main one which is under my name only.

5. A pop up says - "For Anonymous callers only" This API is for Anonymous caller only.

I've done this before and ran into issues. This is a new one.

 

Copilot says

That sounds frustrating! This issue has been reported by other users when trying to log into the Meta Quest desktop app. It seems to be related to Meta's authentication system not recognizing your account properly.

Here are a few things you can try:

  1. Clear Cache & Cookies: If you're logging in through a browser, clearing cache and cookies might help.
  2. Try a Different Browser: Some users have had success switching browsers when logging in.
  3. Use Incognito Mode: Logging in through an incognito/private browsing window might bypass the issue.
  4. Contact Meta Support: If none of these work, you may need to reach out to Meta's support team. You can try sending a private message to MetaQuestSupport on their forums.

Help... 

0 REPLIES 0