App referrals option missing since update to new meta horizon app on android

[TeenageGrandad]

The option to share a referral link for a purchased game within the app is missing from the menu? I’m guessing this is an account issue with meta themselves????

Thanks

[MetaMetalMonke]

Hey there,

Welcome to the community forums thank you for posting.

Have you tried uninstalling and reinstalling the app? (apologies for the basic question but just doublechecking)

I would also suggest submitting a bug report, you can view the steps on how to do so below:

Report a problem on Meta Quest.

In the meantime to refer an app to a friend you can click on said game in the store you want to refer to someone, next to the launch or purchase bar there are 3 stacked buttons.

[TeenageGrandad]

Thanks for the reply. I have tried reinstalling the app but no change. 

"In the meantime to refer an app to a friend you can click on said game in the store you want to refer to someone, next to the launch or purchase bar there are 3 stacked buttons."

Yeah...so that's missing as well. I just have share and flag this app. The share is just a link to the game in the store. There is no app referrals!  It's almost like Meta have removed it as a feature.

[LordArceus]

Hey there, @TeenageGrandad! Stepping in for @MetaMetalMonke 🐒

Are you able to share a screenshot of what you are seeing on the app and the headset when trying to find the referral options? This will help a lot 🙂

[TeenageGrandad]

1. 

 

 

 

 Thanks for the reply. As you can see there is no option under referrals within the referrals app settings on my phone. Just referrals for headset which incidentally a friend just bought a 3s yesterday using my referral link and that doesn't seem to work either! Also you can see Pistol Whip on the store on my phone has no option for app referral and walkabout mini golf from within the headset also has no app referral optipn. It's the same for all apps that I own. I can share a link to the app in the store, purchase it as gift or flag an issue but there is no app referral option. It's completely removed. 😞 

[MetaQuestSupport]

Hey there @TeenageGrandad, thank you for your post!

We understand that you are unable to see the referrals tab on your App, just for us to have a further look into this for you would you be able to send us a quick private message there?

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

We look forward to hearing from you.

[TeenageGrandad]

I have just sent a private message as requested. Tha ks

[kitykitybangbang]

I am having this exact same issue but on iOS. The screenshots are exactly what I’m seeing. 

[LordArceus]

Hey guys! 👋 @TeenageGrandad @kitykitybangbang 

I'm going to keep an eye on the situation to see if there are anymore reports of the referral option missing 👀 if so, I may need to jump back into this thread to collect some further details from you both. Will keep you update 🙂

[TeenageGrandad]

Hi,

That would be great if you could get a solution. I sent a private chat to Meta support as requested above and they said it's part of the T&Cs that it's not available to everyone so tough.

Thanks