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App removal doesn't work

Drasta
Explorer

Hi, I'm using Quest 3 with v72 which I share with my wife. My account is secondary and hers is primary. 

For some reason, I can remove an app on the secondary account but not on the primary.

Whenever I remove or hide anything on the secondary account the app is added back in which I suppose is because it is "shared back" from my wife's account again.

Because of this, I tried removing apps from the primary account to see if that would do anything but I can't see the option to remove apps from her account at all. Only Install, See Details and that is it. I even tried to disable the app sharing on the primary account but it changed nothing.

Do you have any idea what am I doing wrong? Is there a way to add the app removal to the primary account without having to hard reset the whole device?

5 REPLIES 5

Choleni
MVP
MVP

Hi @Drasta 🙂

I don't think that you are doing anything wrong.

I heard from other users, who have some features on the second account - such as "hide" or remove", but do not have them on the primary account...... I have no idea why.

Unfortunately, knowing that won't help you removing apps from your library🙁

 

Sounds like another thing that doesn't work on devices that are using multiple accounts. I really don't get why would they add such a basic feature like multiple accounts and then not be able to really support them.

It's like these features are only available once per headset.

 

Don't listen to my crazy thoughts, lol... I have really weird ideas sometimes.😂

So they are only available for the secondary account and doesn't work anyway because they appear right back. 😭 

I don't know, if the feature will appear for the primary account someday......this "it's only available once per headset" was only one of my crazy ideas, it's NOT a fact!

 

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