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Appeal for Instagram and Facebook Account Reinstatement

gjeislate
Honored Guest
Hi,
 
I rarely use my IG account gjeislate. I have it linked it to FB so I know some posts I have on Fb appear on IG, Both for photos posts and stories. Other than that, I rarely open IG. I only open when I need to message someone on IG or look at a certain account.
 
I have received a message before that "my account is at risk" in IG. I don't recall changing my password but I did check my login history. There was nothing unusual. I didn't get any other warning after that.
 
I am law-abiding when it comes to both IG and FB. My FB is used for my work. I am a social media manager. I need my FB to manage my clients' pages.
 
After the risk warning, I opened IG way less.
 
I don't know what happened but I am available and am willing to submit anything to prove my innocence--my IDs, a video interview, etc. Please reinstate my account asap. I need FB badly. I will lose my job if you don't. I am a single mom with a 9 year old son. Yes, I'm desperate to have my FB account reinstated asap. I need your help pls.
 
 
4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hi @gjeislate!

 

We'd request you reaching on Instagram Help Center and Facebook Help Center as we offer support to only Meta products and services. Wish we were more helpful but our hands are tied.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thanks. I've appealed and I'm waiting for the best. The suspense is harder because I know I did nothing wrong.

My account is more than a decade old already so it has a sentimental value. If ever they decline the appeal, is there another way to reach them?

Hi again @gjeislate!

 

We're afraid we don't have an answer to that. We'd recommend checking this article as it may come in handy. 

 

Please don't hesitate to contact us, if you require any assistance on Meta products and services.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi @gjeislate ,

There are a way to reach them and that is try to contact with meta support team or meta pro team.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

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