Applying software update

[TinyTerror47]

So with setting up my meta quest 3 I'm now at the applying update section. It says waiting to applying software update then turns off after a couple seconds. I have connected to my wifi In multiple different ways and it seems to be connecting fine. I have now turned off and on, used the boot, and have factory reset it to no avail, connected to a Hotspot thinking maybe it was my wifi still no. So I'm not sure what to do. Also reposting because forgot to add that it on a charger for 3 hours before doing trying to set it up

[shhhhh.145323]

Same issue, and i've read ALL the articles, done multiple factory resets, changed networks, tried 3 different hotspots on different networks.  Nothing works or changes this result.

[MetaQuestSupport]

Hey @shhhhh.145323, thank you for providing your experience with this. We can look into this further for you, but we'd need to speak with you in private to gather information. Can you click on our user name and click the send private message button? We'll get additional information from you there.

[shhhhh.145323]

Thank you, but no  I mean no offense by this, but I had read responses from you, I would rather just read what people have to say, vs regurgitated nonsense that doesn't help.

@TinyTerror47 - this is a known issue, don't waste a second talking to the support regurgitation - I talked to them on the phone, and after stopping the script reading, they admitted it is a known issue and there is no ETA.  If you call them, and just stop their nonsense questions, politely of course, they will email you once it is resolved.