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Are the Quest 3 analog sticks meant to feel loose and clicky?

Baldu00
Honored Guest

I purchased a Meta Quest 3 from my local Argos last week, and right out the box, the analog sticks on the controllers feel a bit wobbly. They make a clicking noise every time they get back into neutral position, and almost feel as though they get stuck in place when let go of.

I'm not getting any stick drift or unresponsiveness or anything, it just doesn't quite feel right compared to the smoothness and quality feel of, say, the analog sticks of the DualShock 4 I've been using for the past half decade.

I just want to double check that the controllers are just designed that way, or mine are just faulty. Thanks!

9 REPLIES 9

Shrapnel5
Explorer

Faulty.  Took me three tries to get a headset / controller pair without production issues, had a loose joystick on the 2nd go around.

MetaQuestSupport
Community Manager
Community Manager

Hey @Baldu00! We know how loose and wobbly joysticks  are not ideal and how important it is for our customers to have a smooth, seamless experience when using their controllers. We want to help you get this resolved, and to do so we would like for you to send us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear back from you as soon as possible!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yodelacanau33
Explorer

I have the same loosy sticks issue, mostly on the right controller. By surfing the web I could find many many threads talking about this, so bad pixels and loosy controllers are just the way the Quest 3 is now built. I already replaced mine 1 time, and still get the same issues. I saw so many people replacing their Quest 3 and getting a worse one, that I will not try again. Unfortunatly we have to leave with all these bad build quality defects, and that's a shame !

zaptropia
Honored Guest

same here my first headset had a broken fan and now this one has a stiff/loose stick on the left controller but im not sure if its worth having to send it all back yet again over

 

Hey, hey, @zaptropia! Thank you so much for bringing this to our attention. We know how crucial properly functioning controllers are for a flawless VR experience, and we definitely don't want you to miss out any longer! We'd like to provide you with a link with tips on how to clean your Meta Quest products. We recommend trying to clean your controllers, as debris may get stuck inside. Let us know if this helps.

 

If not, no worries! Just send us a PM so we can continue looking into other possible options for you! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hiya, @zaptropia, we're just checking back in with you about that pesky joystick. Please let us know if cleaning the controller worked for you. If not, please follow the steps above to send us a PM! We'll be patiently waiting to hear from you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi,

Did you ever get this resolved in the end? I've had two controllers now with this issue, but the left one is absolutely perfect.  
Thank you

pretty sure i blew on it abit to loosen any dirt causing it not sure if it fixed it tho

SpiraTech
Explorer

Baldu did you get yours sorted?

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