01-22-2024 04:14 PM
I just purchased AS2 and was very disappointed that it wont work on both Airlink and Virtual Desktop.
Airlink: tracking issues upon launch making the game very jittery and nauseating and my Quest 3 controllers are not recognized, so I am stuck in the main menu. I also noticed that it launches SteamVR even if i launched it in the Oculus app.. this is strange and is probably the root cause (I did not launch any other Steam Game during this time. I restarted PC and AS2 keeps launching SteamVR everytime i run it from the Oculus PC app. Very odd behavior)
Virtual Desktop:
The game launches in flat screen vs VR and controllers dont work. This makes the game unplayable.
1) all other VR games in my Oculus PC app work fine (Asgards Wrath 2, Lone Echo, etc) in both Airlink and VD
2) Quest 3 controllers are connected, with 90% battery.
3) Similar issue is reported by many Oculus users in reddit
4) Quest 3 Standalone is working fine, but i want to play PC version due to better graphics and performance
If this isn't fixed soon I would like a refund because the game is unplayable. I prefer to buy the Steam version instead which I heard works fine.
Solved! Go to Solution.
07-15-2024 01:58 PM
Ok..when you say "PC VR app" are you talking about the application inside of the quest two that is all white looking and the panels on the bottom? Until this game everything Has worked with no problem with Virtual desktop.
07-15-2024 02:46 PM
Hey there, @iLLPut5AcrossYoEye! No worries at all; the PC VR app is actually a program on your PC, not on your headset. The app itself is called Meta Quest Link. We want to make sure that you are aware that we do not fully support the use of any third-party platforms like Steam VR, which means we do have limited support regarding what we can do to help get this issue resolved. We will also be providing you with a helpful article that will cover anything that we have missed. Please check out the following:
If you are still in need of further assistance or have any further questions, please do not hesitate to reach back out so that we can help!
07-16-2024 04:10 PM
Hello, @iLLPut5AcrossYoEye! We noticed that we have not heard anything back from you, and we hope that you are doing well. We noticed that you had an issue with Steam not working for Arizona 2. We provided you with some information in our previous response that we know will help you. If you are still in need of further assistance, please do not hesitate to reach back out to us.
07-17-2024 01:10 PM
Hello...I tried all of your steps...but it just won't work. Everything is connected, firewall totally off, and network is on private. Even steam link won't work because it won't connect.
07-17-2024 01:25 PM
Thanks for getting back to us. To help look into this further, we would want to try launching other applications from the Meta Quest app. If these are able to launch and run fine, but the issue is only encountered when attempting to launch the game purchased through Steam, you will want to contact Steam support for additional assistance. We appreciate your time, and have a great day
07-17-2024 02:01 PM
If I use the quest link then Steam games don't show up but all games from Oculus and Rift do and play fine. I normally use Virtual desktop because it will show all games from Steam and Oculus and everything launches except for this one game when it loads it's a flat screen, the first time I've ever experienced this.
07-17-2024 05:48 PM
Thank you for letting us know! We know how important it is to get your Steam games up and running. Since the Meta Quest app and the Meta Quest 2 headset sound like they are otherwise functioning properly, and the issue only arises when using Steam and Virtual Desktop, we would highly recommend reaching out to Steam for further troubleshooting assistance. You can also reach out to the Virtual Desktop developers as well, to see if they have any insight.
We appreciate your patience and understanding here, and we wish you the best of luck with getting this sorted out.
07-17-2024 05:56 PM
I got it to finally load. I had to use steam link and for whatever reason the issue with this game only is if my valve index is connected then the game won't work. All the other games work fine except for this one. I finally managed to see the game, disappointed that they didn't even make new horde Maps just recycled the ones from Arizona one. Well at least I got it working
07-17-2024 06:29 PM
That's really great news! We are happy to hear that you were able to get everything working, and we greatly appreciate you sharing your solution. That's very helpful for anyone else who may run into this issue in the future!
If anything else comes up, please don't hesitate to reach out. We hope that you have a good week and take care!