cancel
Showing results for 
Search instead for 
Did you mean: 

Asgard wrath 2 how to claim?

smaddock88
Honored Guest

Hi, i brought a quest 3 from currys for my son birthday and it says - Asgard wrath 2 is free when you purchase the quest 3 and meta will email a code within 7 days to redeem the game.

Even looking on the game it says Free with a quest 3 but doesnt say how to get it.

Just trying to charge me £44.99!

I've received no email or notification. This is now the 7th day.

How do i claim this for free?

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @smaddock88 🙂

have you already setup the Quest?

After the setup it should say "redeemed with device purchase" or something similar - I don't have the text in english - and you just can install it.

You don't need and you won't get  a code to redeem the game.

If you are not able to install the game after the setup send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the " send a message" button.

They can look into yours/your sons account to see what's wrong.

 

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @smaddock88 🙂

have you already setup the Quest?

After the setup it should say "redeemed with device purchase" or something similar - I don't have the text in english - and you just can install it.

You don't need and you won't get  a code to redeem the game.

If you are not able to install the game after the setup send a PM @MetaQuestSupport 

click on the name to visit their profile page, then click the " send a message" button.

They can look into yours/your sons account to see what's wrong.

 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?