05-20-2024 03:50 AM
I just got the Quest 3 and trying to redeem Asgards Wrath 2 but i don't see the pop up or the email?
I linked the Quest 3 to my account but nothing yet, only Buy and Share on the store page
Solved! Go to Solution.
05-20-2024 05:30 AM
Hi @Kayos_ZA 🙂
the email might take some time....I think I received it 1 or 2 days after I activated the Quest 3.
But I had the pop up immediately.....
You can try to restart the Quest, if it still says you have to purchase the game after doing that, send a PM @MetaQuestSupport
click on the name to visit their profile page, then click the "send a message" button.
They will help you getting the game.
05-20-2024 05:30 AM
Hi @Kayos_ZA 🙂
the email might take some time....I think I received it 1 or 2 days after I activated the Quest 3.
But I had the pop up immediately.....
You can try to restart the Quest, if it still says you have to purchase the game after doing that, send a PM @MetaQuestSupport
click on the name to visit their profile page, then click the "send a message" button.
They will help you getting the game.
05-21-2024 04:06 PM
Thanks for the advice! Nothing has popped up yet after 2 days and also reset the headset. I have dropped them a message. hopefully they can assist
05-21-2024 04:21 PM
Hi there, @Kayos_ZA! We love your excitement to try out Asgard's Wrath 2, so we're glad you brought this to our attention! We see your message in PMs and are happy to continue there with you to get to the bottom of that issue. Please get back to us when your schedule allows, as we'd love to work further with you on this. Talk soon!
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