2 weeks ago
What's the Problem?
I was able to play 1.5 hours of AC Nexus, after which my game kept crashing. The game crashes on launch, about 5-10 seconds after pressing play on the app.
What Have I tried ?
Unfortunately uninstalling, and reinstalling did not yield any results. I even factory reset my headset, and reinstalled AC Nexus but still no luck.
Has anyone managed to find a fix, or is this a patch the Dev team will hopefully release?
I noticed the current version on the Meta store is from 2/11/23 , a couple of weeks earlier than the release date, so there was no 'day one' patch.
2 weeks ago
I'm having the same issue, No fix so far, If you have found a fix please let me know
2 weeks ago
Tried using the Quest games optimizer, yet still nothing. Even checking the performance monitor doesn't yield obvious results. Such a shame for the game, a I'm itching to play !
2 weeks ago
I have the same problem, I get the ubi splash but then I just get floating triangles and nothing happens. I'm on quest 2
2 weeks ago
Did you see this error aswell ? ^
a week ago
I got the exact same problem on Q2, it works well on my Q3.
a week ago
Did you find a solution ?
a week ago
Update, The issue has not been resolved but I have found an alternative fix. After contacting Meta support, they refunded me as they could not help me further. I created a new Meta Account, repurchased the app and it works. Not ideal but it works
Tuesday
Hi there @sebastien.genou, we noticed that you are needing assistance with your Assassin's Creed: Nexus game. We understand how inconvenient a game crashing is, and we want to do all that we can to look into this for you. Being able to play a game that just came out can be very fun and it's important we help you out on this matter!
So that we can narrow down the issue, can you please let us know of the following:
We also noticed that @ahward21 has found something that works for them, if you want to look into it.
We hope to hear from you soon!
Wednesday
Thanks for your help !
We also noticed that @ahward21 has found something that works for them, if you want to look into it : " I created a new Meta Account, repurchased the app " it is not a solution, i have an account with more than 300 apps, i don't wan't to create an account just for that game...
Thank you again !