Audio glitches with deovr and play'a

[Ronenriboni]

hi, the sound isnt working well at all while im using headphones. spechially when using apps such as deovr or play'a. my quest 3 is new. is there somthing that i can do? (youtube and browser working well) 

[Ronenriboni]

????

[MetaQuestSupport]

Hey there, @Ronenriboni! We would love to help you with the issues you are having with your audio. We understand how important it is to have your device working properly. We want to recommend a couple of steps that will help you with this issue. Please use the following steps below and let us know if these steps help you. 

1. Ensure the volume is not muted or turned down too low.
2. Try other headphones to see if there is audio.
3. Test with multiple games or apps.
4. Reboot the headset.

We hope to hear from you soon!

[Ronenriboni]

i did all those things before i send the qustion.

is there any other solution?

[MetaQuestSupport]

Hey there, @Ronenriboni ! Thanks for getting back to us, we would recommend getting in contact with our amazing Support team here by e-mail,  so that we can look into this issue further for you. 

[MetaQuestSupport]

Hi @Ronenriboni! Reaching out to see if you still need assistance with your query? If so, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.