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Audio issues in horizon worlds

ItzShaybaby
Protege

Hello everyone. I have been having audio issues this past week. Either I lose the ability to hear when traveling to other worlds or the audio just starts having a lot of static where you have to log out of horizon and come back in. I asked around and others are having this same issue. 

4 REPLIES 4

iammisstsl
Honored Guest

I am currently having this same problem. Keep loosing my volume 😒.  Keep getting "unable to travel." 

MetaQuestSupport
Community Manager
Community Manager

Hello there, @ItzShaybaby! Being unable to hear the wonderful sounds of the different worlds is something we can definitely work on together. The first thing we would want to do is check if this happens with headphones. Next, we would want to see if the audio drops within other games or applications. If it should still happen, we would want to reboot the headset and then test once again to see if the audio continues to drop out.

 

We look forward to hearing back, and have a great day!

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Hello. It has not happened in other apps, only in Horizon worlds. I don’t use headphones when on my oculus and I most definitely try to reboot and it still happens randomly. I can’t hear anything when it happens, even the people in the room.

Thanks for getting back to us on the audio issue. With this continuing after the reboot and happening only within Horizon World, we would recommend submitting the information through the report in game and also through the forum here. We appreciate your patience, and have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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