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Authenticator is broken…

scar42a1
Honored Guest

Recently I added a 2FA to my other oculus account. After a while the 2FA app I was using got taken off the AppStore… it left my account permanently disabled from logging into anything, I can’t login to the quest app because it just asks me to use the authenticator which is deleted. I tried removing the 2FA but to do that, I need the 2FA… if a Dev could maybe remove it from my account that would mean the world to me. The user of the account it’s stuck on is “Teralizing” 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @scar42a1! We'd love to help you with your 2-Factor Authentication issue! We'll need to bring you into a Private Message first, so that we can gather some more information. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!

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