cancel
Showing results for 
Search instead for 
Did you mean: 

Auto Banned

madraucziha1
Honored Guest

My account was recently blocked and disabled, supposedly for violating community rules. I do not believe that there is content on my Matyus_VP profile that violates the rules. I have carefully looked at the screenshots from games that I post on the Matyus_VP profile. I am certain of the content I share. I state the fact that my account was flagged by mistake by the AI algorithm and I would like access to the Matyus_VP profile to be restored to me. I can prove that the account belongs to me. I do not rule out that someone could have hacked and done something, but I did not have time to confirm this, because you quickly gave me a block. For years, I have lived in accordance with the community, I participate in social life without going beyond the established norms. I have never done anything wrong to anyone, I only published screenshots from games with a selected plot layer. Same happend to Facebook and Thread accounts...

My contact mail: [Mod edit: protecting your privacy, we removed your private information.]

PS. I would like to contact support on specific websites for this purpose, but I can't log in or every new account is blocked shortly after creation. I have no options, which is why I wrote here.

2 REPLIES 2

Interesting 🤔

 

I hope your problem is resolved quickly.

marinakh.924
Moderator
Moderator

Hi madraucziha1,

We’re sorry to hear you are having trouble with your Facebook account however we here on the community forums can’t assist you with this directly.

We can offer support for Meta Quest accounts or Quest device specific issues, but anything related to Facebook account issues we unfortunately don’t have the ability to help with.

For disabled, blocked or banned accounts, the best place to go to get help is here.

We informed Support about your Quest account issues. 

 

We will be closing this thread since there’s nothing else we can do to help. 

Thanks for your understanding!

Best,
marinakh.924
Khoros Moderator
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?