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Background Audio Playback feature no longer working

JesusSavedMe1
Honored Guest

I know a lot of people who like to turn the music off in game, or even add their own music to their games. Up until the Feb 5th update with the newest browser I was able to do this but now for some reason am unable to. I've read a lot of comments on YouTube videos stating the same thing, that up until recently they could all listen to music and it suddenly stopped. I noticed something in the patch notes mentioning music playing is, "Tabs in immersive: Your browser tabs will now be available across immersive applications." so maybe that has something to do with it? I have no discernable idea, and I'm quite frankly slightly miffed at this inconvenience.  Obviously it's not world ending, but it sucks not being able to play my favorite games and listen to my own music. 

27 REPLIES 27

Hey there, @waldirbv I appreciate you sharing that info with me. I'll pass it on to the engineering teams. I also want to confirm, since you mentioned trying to use YouTube, Spotify, and Twitch Streaming through the browser. Is the feature also missing when you're using the apps (like the YouTube app, Spotify app, etc.) themselves, or is it only through the browser? The teams want to confirm this so they can get a better understanding of the issue. Let me know when you can!

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

yes, also hapens on the apps YouTube app, Spotify app, etc.
Ideally i'm trying to achieve this with Fluid (How to watch multiple videos at the same time ), a thing that the experimental feature (background audio playback) that i'm not getting can solve. 

 

Hey there! I appreciate you sharing that info with me. I've been working with our engineering teams, and they wanted to see if some troubleshooting might help with this issue:

  • Perform a hard reboot on your headset.
  • Try connecting your headset to another network.
  • See if you're able to play the music and an app individually rather than at the same time.

If this doesn't work, they also mentioned that PTC v68 has also become available. If you're able to sign up for it, they would like to see if updating to that version might be able to resolve the issue. Let me know whenever you can! 

Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.

Hi, just tried, same results no sucess.

I can play everything individaully, but when i try to play 2 at same time one stops, this happens on quest brwoiser and on fluid/the spatial app.

Exemple:  Spotify is not working with youtube, and if i try in fluit app i cant play 2 youtubes videos at same time like the video i sent on last reply.

i'm already on v68 ptc 

Hey @Multinightsnipe! I'm taking over for my friend to see if you're still having this issue or not. I'd love to know what you heard back from the specialists team that was looking into your case. Also, if you're still having this issue, the team here would like to know what apps specifically aren't working with Background Audio Playback feature. As soon as we know this information, we'll be better able to pinpoint the possible cause of this issue. I look forward to hearing back from you at your earliest convenience!

"They say that the best blaze burns the brightest when circumstances are at their worst."

Hey @waldirbv! I've reached back out to the team to see what the text steps are. Our apologies for the delay in reply, we thank you for your patience during this time. Please feel free to let me know if you have any updates on this situation, I'll be happy to share them with the team. Thanks again for your patience!

"They say that the best blaze burns the brightest when circumstances are at their worst."

krill.urself
Honored Guest

Yeah, same here. Normally, I would be listening to music from Spotify in the browser app while playing a game, but as of today, I am unable to have my music continue to play when i open the game that I was playing.

Hey there, @krill.urself and welcome to the community forums!

Like yourself I enjoy bopping along to my own music when playing games. Have you tried the above troubleshooting provided by @The_1st_Dark_Lord_Morgoth?

This is an older thread so we are now on V69. Make sure you've completed all updates and are on the latest build. 

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