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Batman arkham shadow black screen

marvelFan_4593
Explorer

I tried to play batman arkham shadow but when it loads it just shows the title and the three dots and goes black 

i have tried some things to fix it but nothing works so can someone help me 

i have played it before so it wasn't my first time playing it 

so idk whats going on 

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hello there, thank you for your post.

 

We can see that you are having some issues with the new Batman Arkham Shadow. Here are some handy troubleshooting steps that you can take to hopefully fix the issue you are having with Batman not starting properly.

 

  • Restart the Headset
  • If any changes caused this to start, undo these changes (Refresh Rate, Hand Tracking, Experimental Settings, etc.)
  • Log out and back into the phone app
  • Uninstall that application, restart the headset, and reinstall the application.

We hope these steps helped. If you are still experience the same issue after attempting these, you can contact the developers directly, as this may be a issue that they need to resolve.  

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

marvelFan_4593
Explorer

i have tried all these resolves nothing works mabye i was doing some thing wrong but i also factory reset my quest 3s and nothing happned 

how do i contact the devs

 

Hey!

 

Here is a link to the Developers website: https://www.camouflaj.com/

 

If this issue persists please send us a private message so we can look into this further for you.

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

marvelFan_4593
Explorer

thanks for the info i have made a private message so thanks for the help

 

No worries at all!

 

We will chat to you soon via private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

mboonstra
Honored Guest

I got the exact same problem, it loaded in, did a talking in the beginning but no sign of anything just a pure black screen. @MetaQuestSupport you should try and somehow figure out how to fix this, pretty sure lots would experience this...

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