My Quest 2 battery currently is draining very quickly, even when connected to the link cable. Charging time is ~4 hours and on link I can get around an hour of playtime.
I'm using the original link cable, and from advice I had gotten in the past I also bought a pcie expansion card for my computer. That did not solve the issue. I have been looking around this forum and some other websites as well and so far nothing has solved my issue. (I have not tried everything since I do want to spend a lot more money than I already have.)
I'm a bit out of ideas and wanted reach out on here asking if someone has any recommendation?
Hey there, @luciousdev. We see that you are having issues with your Quest 2 dying too fast. We love gaming in VR, especially PCVR, for it's a unique experience not many get to have. We would love to work with you to solve this issue and bring you back to your own unique experience. Firstly, we would like to ask you a few questions below. You can also look hereto see some advice on how to maximize the battery life.
How long does the battery last in stand alone?
Are you playing while it is charging?
Are you allowing the headset to charge for only 2 hours?
We hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, My quest 2 currently lasts around 1 hour on stand alone. I'm generally not playing while it is charging. And im not allowing the headset to charge for only 2 hours, since that takes around 4 hours to charge for me. But would it be possible for the headset to not drain while playing using the link cable? Looking at the charger that comes included I assume that it uses around 10-15 watts of power, which should be enough for a usb-c port to charge while playing.
Thank you for clarifying with us, Luciousdev, as we understand that this can really disrupt amazing VR experiences. Therefore, we would be happy to look into other options we have available for you. If you can, please shoot us a PM so that we can collect sensitive account information while keeping it safe from the public eye and determine what course of action is best for us to take next! To send us a PM select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We can't wait to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey again @luciousdev! We just wanted to circle back around and see if you were able to send us a private message. We would love to continue assisting you in this process, and we look forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I have send a message, apologies for the late respond.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
