hey there, @Lauren150. Thanks for reaching out! Generally you will make sure you want to follow the information for submitting IDs here. if you're following everything, you can click on our name MetaQuestSupport and view profile and send us a message from there! We'll be happy to look into this and discuss it further!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey again! We just wanted to follow up here and see if you were able to get this resolved or if you still need help, if so PM us and we'll look into it!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
