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Beat Saber in app purchase on child account

Tiger1167884
Honored Guest

Anyone have issues purchasing the extra music bundles for their child’s account? I’m getting no where with Meta support and I just want to help my 11yr old get the Billie Eilish bundle for the Beat Saber game she bought 

6 REPLIES 6

Choleni
MVP
MVP

Hi @Tiger1167884 

do you try to buy a music pack for the game your daughter bought?

Yes, she has a gift card that Meta won’t let her load onto her child account, Meya won’t let her request the in app purchase for my approval and Meta won’t let me purchase the in app purchase to gift to her child account. Meta’s “support” has not been helpful at all and all I’m getting is a run around about her age group (mind you we’re trying to get a Billie Eilish add on not an Eminem one 🙄) Her father & I are at our wits end with Meta and we regret buying her the VR set for Christmas, we’ve had nothing but issues and she hasn’t even had it for a month

I see, that's really a problem. 

I knew only the owner of a game can buy the DLCs.... but I didn't know that childs are not able to use gift cards with their accounts.

So it's impossible for them to get IAP..... I understand your frustration. 

META have to find a way to make this possible. 

Hi there, @Tiger1167884! Thank you for reaching out to us in regards to this matter. We would love to take a further look to see what may be causing this problem. In order for us to do so, please send us a PM so we can gather some account information to further work on this issue by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon! Have an awesome day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello @Tiger1167884! We just wanted to follow up with you on the issues you were having Beat Saber in app purchase. Did you still need assistance with this matter? Talk to you soon! Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

PubcrawlHK
Explorer

still using the default Beat Saber app without DLC , the extra package automatic download update , but if format the Quest2 may getting lose of the redeemed games, may be the child account was restrictive , changed back to admin account and using paypal to buy the DLC song and press shared app to the Child account, still testing the Third account for Guest,bye

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