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Beat saber crashing

mywifesharice
Honored Guest
  • For the past few months while playing bear saber on my occulus 2 , it will kick me out of songs whether it's solo or online play with level failed, screen goes black, my boundary and foot prints are moved. Sometimes I have to turn the occulus off because it won't register the controllers. I have never modified or attempted to, and update according to schedule. I have had a tech check my internet connection  and made sure I have enough to run said game. I have deleted and downloaded several times to fix error. Beat saber is the only game this happens in. I have purchased every music pack and play quite often as this is the main title I play, so this makes it extra frustrating. We also have 3 occulus 3s that it doesn't seem to be happening on. My occulus 2 was traded in for a brand new device Nov 2023. The problem started in February 2024. Please help.
2 REPLIES 2

Choleni
MVP
MVP

Hi @mywifesharice 🙂

are you playing standalone or linked to pc?

Linked to pc:
If playing linked with a cable, a faulty cable can cause that issue.

Standalone:
Since you've already tried uninstalling and reinstalling the game without luck, you maybe should do a factory reset of the headset and see if that fix your problem.

 

 

TheLegend27
Meta Quest Support
Meta Quest Support

Great tips, @Choleni!

@mywifesharice If you needed instructions for factory resetting your headset, you can always check out our guide here, too! Since Beat Saber is the only game this seems to happen with, it might be a good idea to reach out to Beat Games to see if they're able to help at all.

Hope this helps!

Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably
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