10-31-2022 11:39 AM - edited 11-08-2022 02:24 AM
Hi, i have a question. Is it possible to redeem beat saber on a factory reset used quest 2?
The quest was made on 2022/05 if tha helps.
Its resolved
Solved! Go to Solution.
10-31-2022 01:08 PM
Hey there @Grassy45, If you purchased the headset new before the factory reset, then you may be eligible for the promotion. However, if the headset was used by a previous owner; then purchased by you, and factory reset; that would not qualify for the promotion. You would have received an email with a link to redeem your copy when activating your headset for the first time.
If you qualified and did not receive the redemption email, please be sure to check your junk/spam folders.
If you can't find the email or have any trouble redeeming it, send in a support ticket and they'll look further into it for you.
10-31-2022 01:08 PM
Hey there @Grassy45, If you purchased the headset new before the factory reset, then you may be eligible for the promotion. However, if the headset was used by a previous owner; then purchased by you, and factory reset; that would not qualify for the promotion. You would have received an email with a link to redeem your copy when activating your headset for the first time.
If you qualified and did not receive the redemption email, please be sure to check your junk/spam folders.
If you can't find the email or have any trouble redeeming it, send in a support ticket and they'll look further into it for you.