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Beat saber for free?

Grassy45
Level 2

Hi, i have a question. Is it possible to redeem beat saber on a factory reset used quest 2?

The quest was made on 2022/05 if tha helps.

Its resolved 

1 ACCEPTED SOLUTION

Accepted Solutions

Tonberry_Qing
Retired Support

Hey there @Grassy45, If you purchased the headset new before the factory reset, then you may be eligible for the promotion. However, if the headset was used by a previous owner; then purchased by you, and factory reset; that would not qualify for the promotion. You would have received an email with a link to redeem your copy when activating your headset for the first time. 

 

If you qualified and did not receive the redemption email, please be sure to check your junk/spam folders. 

If you can't find the email or have any trouble redeeming it, send in a support ticket and they'll look further into it for you. 

https://metaque.st/Support 

Have you tried turning it off and on again?

View solution in original post

1 REPLY 1

Tonberry_Qing
Retired Support

Hey there @Grassy45, If you purchased the headset new before the factory reset, then you may be eligible for the promotion. However, if the headset was used by a previous owner; then purchased by you, and factory reset; that would not qualify for the promotion. You would have received an email with a link to redeem your copy when activating your headset for the first time. 

 

If you qualified and did not receive the redemption email, please be sure to check your junk/spam folders. 

If you can't find the email or have any trouble redeeming it, send in a support ticket and they'll look further into it for you. 

https://metaque.st/Support 

Have you tried turning it off and on again?